Easy Remote Support Solutions
Easy Remote Support Solution offers two easy Remote Support Solutions to help you deliver superior service and boost efficiencies.
Provide support to desktop users with Remote Support for Workstations:
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Get Remote Access to Servers with our quick and easy Remote Desktop Connection (RDC)
Easily accessed through your online Dashboard, you can start solving issues on servers and workstations as soon as they arise without having to leave your desk. You’ll get users back up and running faster and reduce your ‘truck rolls’ - cutting back the number of onsite visits you need to make, saving you time and money.
Remote Support for Workstations
Take control of users’ desktops with Remote Support for Workstations and provide the ultimate in care.
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Download the Remote Support programs - the Agent and the Viewer - direct from your Dashboard
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A secure, encrypted, outbound connections for both machines eliminates the need for VPN, port forwarding or changes to the firewall and keeps both parties safe
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It's fully customizable so you can impress users and inspire confidence with your own-brand Remote Support tool
Remote Server Management with Remote Desktop Connection (RDC)
Remote Desktop Connection shortcut makes it easy for you to integrate your IT tools and deliver Remote Server Management from one central location - the Dashboard.
Integrates with well-accepted, industry standard tools including Terminal Services (RDP), VNC and NetSupport Manager.
