Support & Upgrade Plans: Welcome to Support & Maintenance

     Interprise Maintenance Plans

     Sage Pastel Maintenance Plans

Product	Manufacturer	More Info
Partner Monthly Cover Plan Priority - Cash Manager Module
Interprise E-Commerce - 12 Months Support - per additional webstore * Includes Upgrades
Interprise Solution Ecommerce - Monthly Priority Cover - per webstore
Partner Monthly Cover Plan Web - Cash Manager Module
Partner Subscription - Web Cash Manager Module 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Subscription- Priority Cash Manager Module * Include 12 months update/upgrades as released, and support via phone, email, fax, internet chat and remote access.
Premier POS - Priority Support - Annual
Interprise Suite - Annual Priority Support - per additional user * includes 12 mths updates/upgrade and support via phone/fax/email/internet chat/remote access
Interprise Suite ( 5 user package) - Monthly Priority Support * Includes support for complimentary web store ** Priority support = 12 mths updates/upgrade and support via phone/fax/email/internet chat/remote access
Partner Subscription -Priority Multi-Currency Mod * Include 12 months update/upgrades as released, and support via phone, email, fax, internet chat and remote access.
Xpress Subscription Priority - BIC Standard * include 12 mths updates/upgrade and support via phone/email/fax/internet chat/remote access
Partner Subscription - Web - Multi-Currency Module * Include 12 months update/upgrades as released, and support via email, fax and internet chat
Partner Subscription- Priority Bank Manager Module 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web Plan - Bank Manager Module *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Web - Bank Manager Module,12 Months of Upgrades and Updates
Partner Subscription - Priority Inventory Module * Include 12 months update/upgrades as released, and support via phone, email, fax, internet chat and remote access.
Partner Subscription - Web - Inventory Module * Include 12 months update/upgrades as released, and support via email, fax, and internet chat.
Partner Subscription - Priority Workgroup 3 usr * 12 Months of Upgrades and Updates + Full Support
Subscription - Web Workgroup 3 usr * 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority 3 usr SQL WKG Module
Partner Subscription - Priority Workgroup 2 usr *12 Months of Upgrades and Updates + Full Support
Subscription - Web Workgroup 2 usr *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority 2 usr SQL WKG Module
Partner Monthly Cover Plan Web - 2 usr SQL WKG Module
Partner Subscription - Priority Workgroup 4 usr *12 Months of Upgrades and Updates + Full Support
Subscription - Web Workgroup 4 usr *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority 4 usr SQL WKG Module
Partner Subscription - Priority Workgroup 5 usr * Include 12 months update/upgrades as released, and support via phone, email, fax, internet chat and remote access.
Partner Subscription - Web Workgroup 5 usr *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority5 usr SQL WKG Module
Partner Monthly Cover Plan Web - 5 usr SQL WKG Modul
Partner Subscription - Priority Workgroup 6 usr * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web Workgroup 6 usr *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority 6 usr SQL WKG Module
Partner Monthly Cover Plan Web - 6 usr SQL WKG Module
Partner Subscription - Priority Workgroup 7 usr *12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web Workgroup 7 usr * 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority 7 usr SQL WKG Module
Partner Monthly Cover Plan Web - 7 usr SQL WKG Module
Partner Subscription - Priority Workgroup 8 usr *12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web Workgroup 8 usr * 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority 8 usr SQL WKG Module
Partner Monthly Cover Plan Web - 8 usr SQL WKG Module
Partner Subscription - Priority Workgroup 9 usr * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web Workgroup 9 usr * 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority 9 usr SQL WKG Module
Partner Monthly Cover Plan Web - 9 usr SQL WKG Module
Partner Monthly Cover Plan Web - GL Re-Number Module
Partner Monthly Cover Plan Priority - GL Re-Number Module
Partner Subscription - Priority GL Re-Number Mod * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web GL Re-Number Module *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Subscription - Priority BOM Module *12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web BOM Module *12 Months of Upgrades and Updates Plus Web Support
Partner Monthly Cover Plan Priority - BOM Module
Partner Monthly Cover Plan Web - BOM Module
Partner Subscription-Priority Multi-Warehouse / Multi-Store Module *12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web Multi-Warehousing / Multi-Store Module *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority - Multi Warehouse/Multi Store Module
Partner Monthly Cover Plan Web - MultiWarehouse/Multi Store Module
Partner Monthly Cover Plan Priority - Pastel BIC STD
Partner Subscription Priority Pastel BIC STD * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web BIC STD Module
Partner Subscription - Web BIC ADV Module
Partner Subscription Priority Pastel BIC ADV
Partner Monthly Cover Plan Web - Pastel BIC ADV
Partner Monthly Cover Plan Priority - Pastel BIC ADV
Partner Subscription-Priority Time Billing Module
Partner Subscription - Web - Time Billing Module
Partner Cover Plan Priority - Time & Billing Mod
Partner Cover Plan Web - Time & Billing Modu
Partner Monthly Cover Plan Priority - Serial Tracker Module
Partner Subscription - Priority SDK Module
Partner Subscription - Web - SDK Module
Partner Cover Plan Web - Receipts Module
Partner Monthly Cover Plan Priority - Receipts Module
Partner Subscription - Web Receipting Module
Partner Subscription -Priority Reciepting module
Partner Monthly Cover Plan Priority - SDK Module
Partner Monrhly Cover Plan Web - SDK Module
Partner Subscription - Priority Letsap POS Module *12 Months of Upgrades and Updates + Full Support
Partner Subscription - Priority Letsap POS Module *12 Months of Upgrades and Updates + Full Support
Partner Monthly Cover Plan Priority - Letpsap POS *12 Months of Upgrades and Updates + Full Support
Partner Monthly Cover Plan Priority - LetsapPOS - per til *12 Months of Upgrades and Updates + Full Support
Evolution Sub Plan - Priority Mobile PDA Mobile
Evolution Mthly CP (Priority) Mobile PDA Module
Evolution Sub Plan - Priority Fixed Assets Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Fixed Assets Mod.
Evolution Sub Plan - Priority Business Gateway * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Business Gateway
Evolution Mthly CP (Priority) BOM Module
Evolution Sub Plan - Priority Credit Cont Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Credit Ctrl Module
Evolution Sub Plan - Priority Pricing Matrix Mod * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Pricing Matrix Mod
Evolution Sub Plan - Priority Mobile PDA per usr
Evolution Sub Plan - Priority Job Cost Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority Acc Consol Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Accounts Consol Mod.
Evolution Sub Plan - Priority Lot Tracking Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Lot Number Tracking
Evolution Mthly CP (Priority) Manufacturing Module
Evolution Sub Plan - Priority Manufacturing Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority MultiCurrency Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Multi-Currency
Evolution Sub Plan - Priority MultiWharehouse * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Multi-Warehousing
Evolution Sub Plan- Priority BIC ADV * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) BIC ADV
Evolution Sub Plan- Priority BIC STD * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) BIC STD
Evolution Sub Plan - Priority POS Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority CRM Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) CRM FULL Mod.
Evolution Sub Plan - Priority CRM Lite Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) CRM Lite Mod.
Evolution Sub Plan - Priority Annuity Billing Mod * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Annuity Billing Mod.
Evolution Sub Plan - Priority Report Writer Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority)Report Writer Mod.
Evolution Sub Plan - Priority SDK Access (Maintainence ONLY. No Support)
Evolution Mthly CP (Priority) SDK Access Mod.
Evolution Sub Plan - Priority Serial Tracker Mod * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Serial Tracking Mod.
Evolution Subscription - Priority Mail Merge Mod
Evolution Enterprise MthlyCP (Priority) Mail Merge
Evolution Sub Plan - Priority SDK Toolkit 12 Months of Upgrades and Updates (No Support)
Evolution Sub Plan - Priority Procurement Module
Evolution Sub Plan - Priority Bank Statement Management Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority BIC OLAP * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Mthly CP (Priority) Evolve Synch - Website Synchronisation Priority Support
Evolution Ent Sub Plan - Time & Billing for Evolution (Online Module) * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Evolution Ent Sub Plan - Time Sheet User: 6-20 User * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Evolution Ent Sub Plan - Time Sheet User: 21-40 User * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Evolution Ent Sub Plan - Time Sheet User: 41-60 User * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Evolution Ent Sub Plan - Time Sheet User: 61+ User * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies

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