Support & Upgrade Plans: Welcome to Support & Maintenance

     Sage Pastel Maintenance Plans

Product	Manufacturer	More Info
Partner Monthly Cover Plan Priority 3 usr SQL WKG Module
Partner Monthly Cover Plan Priority 4 usr SQL WKG Module
Partner Monthly Cover Plan Priority 9 usr SQL WKG Module
Partner Monthly Cover Plan Priority - Multi Warehouse/Multi Store Module
Partner Monthly Cover Plan Priority - Receipts Module
Partner Monthly Cover Plan Priority - SDK Module
Partner Monthly Cover Plan Priority - Serial Tracker Module
Evolution Mthly CP (Priority) Pricing Matrix Mod
Evolution Mthly CP (Priority) Mobile PDA Module
Evolution Mthly CP (Priority) Manufacturing Module
Evolution Mthly CP (Priority) Multi-Currency
Evolution Mthly CP (Priority) Multi-Warehousing
Evolution Mthly CP (Priority) Annuity Billing Mod.
Evolution Mthly CP (Priority)Report Writer Mod.
Evolution Mthly CP (Priority) SDK Access Mod.
Evolution Mthly CP (Priority) Serial Tracking Mod.
Partner Monthly Cover Plan Web - 5 usr SQL WKG Modul
Partner Monthly Cover Plan Web - 6 usr SQL WKG Module
Partner Monthly Cover Plan Web - 7 usr SQL WKG Module
Partner Monthly Cover Plan Web - BOM Module
Partner Monthly Cover Plan Web - GL Re-Number Module
Partner Cover Plan Web - Receipts Module
Partner Monrhly Cover Plan Web - SDK Module
Evolution Sub Plan - Priority Mobile PDA Mobile
Evolution Sub Plan - Priority Mobile PDA per usr
Evolution Sub Plan - Priority Pricing Matrix Mod * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority Fixed Assets Module
Evolution Sub Plan - Priority CRM Lite Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Partner Subscription - Priority Inventory Module * Include 12 months update/upgrades as released, and support via phone, email, fax, internet chat and remote access.
Partner Subscription -Priority Multi-Currency Mod * Include 12 months update/upgrades as released, and support via phone, email, fax, internet chat and remote access.
Partner Subscription - Priority Letsap POS Module *12 Months of Upgrades and Updates + Full Support
Partner Subscription -Priority Reciepting module
Partner Subscription - Priority SDK Module
Partner Subscription - Priority Workgroup 5 usr * Include 12 months update/upgrades as released, and support via phone, email, fax, internet chat and remote access.
Partner Subscription - Priority Workgroup 6 usr * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Priority Workgroup 7 usr *12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web GL Re-Number Module *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Subscription - Web - Inventory Module * Include 12 months update/upgrades as released, and support via email, fax, and internet chat.
Partner Subscription - Web - SDK Module
Partner Subscription - Web - Time Billing Module
Partner Subscription - Web Workgroup 7 usr * 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Evolution Mthly CP (Priority) BIC ADV
Evolution Mthly CP (Priority) BIC STD
Evolution Mthly CP (Priority) CRM FULL Mod.
Evolution Mthly CP (Priority) CRM Lite Mod.
Evolution Enterprise SubPlan - Priority Retail POS - 12 Months of Upgrades and Updates - Plus Priority Support (Phone/Email/Fax/Chat)
Evolution Ent SubPlan -Priority perRetail POS Till -12 Months of Upgrades and Updates - Plus Priority Support (Phone/Email/Fax/Chat)
Evolution Enterprise SubPlan - Priority BranchAcco - 12 Months of Upgrades and Updates - Plus Priority Support (Phone/Email/Fax/Chat)
Evolution Enterprise SubPlan - Priority Branch Fee -12 Months of Upgrades and Updates - Plus Priority Support (Phone/Email/Fax/Chat)
Partner Subscription - Web BIC STD Module
Partner Subscription - Web Receipting Module
Partner Subscription - Web - Multi-Currency Module * Include 12 months update/upgrades as released, and support via email, fax and internet chat
Partner Subscription-Priority Time Billing Module
Partner Subscription - Priority Workgroup 2 usr *12 Months of Upgrades and Updates + Full Support
Partner Subscription - Priority Workgroup 3 usr * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Priority Workgroup 4 usr *12 Months of Upgrades and Updates + Full Support
Partner Subscription Priority Pastel BIC STD * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Priority Letsap POS Module *12 Months of Upgrades and Updates + Full Support
Evolution Sub Plan- Priority BIC ADV
Evolution Sub Plan- Priority BIC STD
Partner Cover Plan Priority - Time & Billing Mod
Evolution Mthly CP (Priority) BOM Module
Evolution Mthly CP (Priority) Credit Ctrl Module
Evolution Mthly CP (Priority) Fixed Assets Mod.
Evolution Mthly CP (Priority) Accounts Consol Mod.
Evolution Mthly CP (Priority) Lot Number Tracking
Premier POS - Priority Support - Annual
Partner Subscription- Priority Cash Manager Module * Include 12 months update/upgrades as released, and support via phone, email, fax, internet chat and remote access.
Partner Subscription - Web Cash Manager Module 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Priority - Cash Manager Module
Partner Monthly Cover Plan Web - Cash Manager Module
Partner Subscription- Priority Bank Manager Module 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web Plan - Bank Manager Module *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Monthly Cover Plan Web - Bank Manager Module,12 Months of Upgrades and Updates
Evolution Sub Plan - Priority Bank Statement Management Module
Evolution Sub Plan - Priority Business Gateway * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Partner Monthly Cover Plan Web - 2 usr SQL WKG Module
Partner Monthly Cover Plan Priority 2 usr SQL WKG Module
Partner Cover Plan Web - Time & Billing Modu
Partner Monthly Cover Plan Priority5 usr SQL WKG Module
Partner Monthly Cover Plan Priority 6 usr SQL WKG Module
Partner Monthly Cover Plan Priority 7 usr SQL WKG Module
Partner Monthly Cover Plan Priority 8 usr SQL WKG Module
Partner Monthly Cover Plan Priority - BOM Module
Partner Monthly Cover Plan Priority - GL Re-Number Module
Partner Monthly Cover Plan Priority - Pastel BIC ADV
Partner Monthly Cover Plan Priority - Pastel BIC STD
Partner Monthly Cover Plan Priority - Letpsap POS *12 Months of Upgrades and Updates + Full Support
Partner Monthly Cover Plan Priority - LetsapPOS - per til *12 Months of Upgrades and Updates + Full Support
Partner Monthly Cover Plan Web - 8 usr SQL WKG Module
Partner Monthly Cover Plan Web - 9 usr SQL WKG Module
Partner Monthly Cover Plan Web - MultiWarehouse/Multi Store Module
Partner Monthly Cover Plan Web - Pastel BIC ADV
Evolution Sub Plan - Priority BIC OLAP * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority SDK Toolkit 12 Months of Upgrades and Updates (No Support)
Evolution Enterprise MthlyCP (Priority) Mail Merge
Evolution Mthly CP (Priority) EvolveSync - Website Synchronisation Priority Support
Evolution Sub Plan - Priority Procurement Module
Partner Subscription - Priority BOM Module *12 Months of Upgrades and Updates + Full Support
Evolution Sub Plan - Priority Lot Tracking Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Subscription - Priority Mail Merge Mod
Evolution Sub Plan - Priority MultiCurrency Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority MultiWharehouse
Partner Subscription - Priority GL Re-Number Mod * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Priority Workgroup 8 usr *12 Months of Upgrades and Updates + Full Support
Partner Subscription - Priority Workgroup 9 usr * 12 Months of Upgrades and Updates + Full Support
Partner Subscription - Web BOM Module *12 Months of Upgrades and Updates Plus Web Support
Partner Subscription - Web Multi-Warehousing / Multi-Store Module *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Subscription - Web BIC ADV Module
Subscription - Web Workgroup 2 usr *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Subscription - Web Workgroup 3 usr * 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Xpress Subscription Priority - BIC Standard * include 12 mths updates/upgrade and support via phone/email/fax/internet chat/remote access
Evolution Sub Plan - Priority POS Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority CRM Module
Evolution Sub Plan - Priority Job Cost Module
Evolution Sub Plan - Priority Acc Consol Module
Evolution Sub Plan - Priority SDK Access (Maintainence ONLY. No Support)
Evolution Sub Plan - Priority Annuity Billing Mod * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority Report Writer Module * Includes 12 months update/upgrades and support via phone, email, fax, internet chat and remote assistance. ** Mandatory annual renewal applies.
Evolution Sub Plan - Priority Serial Tracker Mod
Partner Subscription-Priority Multi-Warehouse / Multi-Store Module *12 Months of Upgrades and Updates + Full Support
Partner Subscription Priority Pastel BIC ADV
Evolution Sub Plan - Priority Manufacturing Module
Evolution Sub Plan - Priority Credit Cont Module
Evolution Mthly CP (Priority) Business Gateway
Evolution Ent Sub Plan - Time & Billing for Evolution (Online Module) * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Evolution Ent Sub Plan - Time Sheet User: 6-20 User * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Evolution Ent Sub Plan - Time Sheet User: 21-40 User * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Evolution Ent Sub Plan - Time Sheet User: 41-60 User * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Evolution Ent Sub Plan - Time Sheet User: 61+ User * Include 12 Months of Upgrades and Updates + Full Support ** Mandatory Annual renewal applies
Subscription - Web Workgroup 4 usr *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Subscription - Web Workgroup 5 usr *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Subscription - Web Workgroup 6 usr *12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Subscription - Web Workgroup 8 usr * 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)
Partner Subscription - Web Workgroup 9 usr * 12 Months of Upgrades and Updates Plus Web Support (Email/Fax/Chat)

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